About NCW Insurance
Our origins trace back to October 1, 1926 when a partnership was formed between Jeff M. Neely, Sr. and Roy O. Greenhill.
Since that time, NCW Insurance has evolved into one of the premier independent insurance agencies in Texas with a staff of 30 professionals in 4 offices.
We constantly review the ever-changing insurance landscape, looking for the most cost-effective solutions for our clients.
NCW Partners
Steve Walton, CIC
Commercial Insurance
806.376.6301
After beginning a career in the insurance industry as an adjuster for Farmers Insurance Group, Stephen (Steve) A. Walton continued his successful track record with Insurance Specialists in 1981 and then with Neely, Craig and Walton, L.L.P. upon the merger of the two firms in January 1992. He is a partner of NCW specializing in nursing home and general commercial insurance. He obtained a Bachelor of Arts degree in Geology from the University of Texas in 1971. Walton is a Certified Insurance Counselor (CIC) and has worked for Motors Insurance Corporation in addition to Farmers Insurance. Walton served as President of the Independent Insurance Agents of Amarillo in 1991. He is currently a member of Hillside Christian Church and the Amarillo Country Club. Walton was born in Talara, Peru.
Jeff Neely III, CIC, CPCU
Commercial Insurance, Medical Malpractice, Professional Liability
806.376.6301
Jeff M. Neely III joined the company in September 1980. He is a partner of Neely, Craig & Walton, L.L.P. who specializes in medical malpractice, contractors and auto salvage insurance. He obtained a Bachelor of Business Administration degree in Finance from Texas Tech University in 1980 and graduated Magna Cum Laude. Neely is a Chartered Property Casualty Underwriter (CPCU), a Certified Insurance Counselor (CIC) and a recipient of the Professional Insurance Person Award in 1999-2000. He is a member of the Independent Insurance Agents and served as the Amarillo Chapter President in 1990. He is also a member of the Rotary Club of Amarillo and the Buffalo Flying Club. His hometown is Amarillo.
Kimberly Dryden, CIC
Commercial Insurance, Agri Business, Healthcare Providers
806.376.6301
Kimberly Dryden joined Insurance Specialists in 1988 prior to its merger with the firm. She is a partner of Neely, Craig & Walton, L.L.P. who specializes in general commercial insurance, agricultural business and insurance for health care providers. She obtained a Bachelor of Arts degree in International Business from the University of Texas. Dryden is a Certified Insurance Counselor (CIC) as well as a Certified Risk Manager and previously was in the sales department of Employers Insurance of Texas. She is a member of the Independent Insurance Agents of Texas, serves on the Board of Directors of the Panhandle Association of Insurance Agents, Liberty Mutual Insurance Advisory Council and the Texas Mutual Insurance Advisory Council. She also has participated in Leadership Amarillo/Canyon and Leadership Texas, has served on numerous civic boards, currently including the Amarillo Symphony Orchestra Board of Directors. Dryden is honored to have served on the Texas State Board of Public Accountancy from 1999-2005, appointed by then-Governor George W. Bush. In addition Mrs. Dryden serves on The Women’s Bureau, U.S. Department of Labor, and Women Impacting Public Policy, through appointments by U.S. President George W. Bush.
Risk Consultants
Jeff Neely, Jr.
Commercial Insurance
806.376.6301 Ext. 226
R. Cliff Craig, CPCU, CIC
Medical Malpractice, Professional Liability, Commercial Insurance
806.376.6301 Ext. 224
Jim D. Hubbard, CIC
Agri-Business, Crop, Commercial & Personal Insurance
806.226-3331 Claude, TX Office
Account Executives
Gina Pattie, CIC, CISR, CRIS
Commercial Insurance, Professional Liability, Medical Malpractice
806.376.6301 Ext. 234
Joyce Soukup, CIC, CISR, CLCS
Commercial Insurance, Professional Liability, Medical Malpractice
806.376.6301 Ext. 223
Phyllis K. Garrison, CIC, ACSR, CRIS
Commercial Insurance
806.376.6301 Ext. 233
Susan Brunson, CIC, ASCR, CLCS
Commercial Insurance
806.376.6301 Ext. 269
Pam Wiggins, CIC, ACSR, CISR
Personal Insurance
806.376.6301 Ext. 236
Christal Daniel, ACSR, CWIC, CIC
Commercial Insurance
806.376.6301 Ext. 276
Customer Service Representatives
Janet Duncan, ACSR, CISR
Commercial Insurance
806.376.6301 Ext. 237
Nichole Galloway, ACSR
Commercial Insurance Support
806.376.6301 Ext. 256
Lea Ferguson, ACSR, CISR
Personal Insurance
806.226.3331 Claude Office
Kris Molhusen
Personal Insurance
806.376.6301 Ext. 230
Debbie Etheredge, ACSR
Benefits – Individual and Group
806.376.6301 Ext. 247
Kim Gonzales, ACSR
Benefits – Group
806.376.6301 Ext. 244
Denise Stephenson, HCSA
Benefits – Individual and Group
806.376.6301 Ext. 259
Administrative
Janice Judd, CIC, PIWT
Operations and HR Manager
806.376.6301 Ext. 246
Stephenie L. Owen, CPA
Controller
806.376.6301 Ext. 250
Melinda Hendricks, ACSR
Claim Representative
806.376.6301 Ext. 261
Jinnifer A. Morris
Administrative Support
806.376.6301 Ext. 258
Whitney Pepper
Stewardship Manager
806.376.6301 Ext. 222
Sandy Engram
Receptionist
806.376.6301 Ext. 221









